Warranty Disclaimer

 

Terms & conditions

Ottomate fan carries warranty of electro-mechanical parts against manufacturing defects for the period of 2 years from the date of purchase. However, for smart PCB module assembly and other electronic parts warranty is valid for 1 year only. Damaged /Broken or worn -out parts will be changed by charging the company’s list price.
Customer has to preserve & provide the original purchase GST invoice /bill mentioning Fan model and its serial number to avail free service within warranty period.
 
The warranty is valid subject to the following:
  • The fan is installed and maintained properly and the damage is not due to negligence, mishandling, toppling or falling off of the fan, distorted /damaged blades, accident, attempted repair or installation by unauthorised person.
  • The fan is purchased from Ottomate’s authorised dealer/retailer only.
  • The serial number of the fan is not missing, deleted/tempered and altered.
  • Customer has to register the warranty within 7 days from the date of purchase through authorised Ottomate customer App.

 

The warranty shall not apply:
  • For the damage to motor winding due to usage of power supply through inventor/generator. Ottomate international Pvt ltd shall, however, be liable up to maximum of the price charged for the fan and shall have no responsibility for any indirect or consequential damage.
  • In case of Fan re-sale.
  Caution : In case of smart fan, use of regulator is strictly not permitted and warranty will void for any damage to fan and components  due to use of regulator in smart fan.
 
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